Wallet not applied on multi-vendor basket checkout2019-04-11T14:28:16+05:30

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  • christopher.tsakok
    Participant
    April 11, 2019 at 2:28 pm
    Post count: 2
    #2410

    Hi !

    We’re very interested to use WooWallet for our Dokan marketplace as we understand it’s fully compatible with Dokan. We use Stripe for receiving customer payments, and for paying our vendors.

    However when we tested with a checkout basket with 2 or more vendors, we found that the Wallet payment was not applied (even though on the post-checkout summary page, it stated it was applied).

    Both of the vendors received full payment for their products, and therefore the customer was charged the full amount to their credit card.

    Could you explain this please ?

    Many thanks.

    Christopher

    Subrata Mal
    Keymaster
    April 14, 2019 at 10:10 am
    Post count: 207
    #2452

    Hi,

    Could you please let me know if you are referring to the partial payment option?

    christopher.tsakok
    Participant
    April 14, 2019 at 7:19 pm
    Post count: 2
    #2454

    Hi Subrata

    I’m unaware of the partial payment option, and so am referring simply to the default behaviour of the plugin.

    Thanks

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