Renewal for Woocommerce Subscriptions are failing randomly2022-02-23T21:45:36+05:30

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  • shubham
    Participant
    February 23, 2022 at 9:45 pm
    Post count: 2
    #9433

    Hi – we started noticing that renewals for woocommerce subscriptions are failing for the ones connected to woowallet. This causes the renewal order to be marked as pending payment and subscription goes into on-hold.

    This started happening after we recently upgraded woocommerce.

    2022-02-23T01:33:29+00:00 ERROR Error completing payment for order xxxx
    2022-02-23T02:03:06+00:00 ERROR Error completing payment for order yyyy
    2022-02-23T02:07:34+00:00 ERROR Error completing payment for order zzzz

    shubham
    Participant
    February 23, 2022 at 11:40 pm
    Post count: 2
    #9435

    Actually, I just noticed that it fails when the balance will become 0 or less after the renewal.

    This bug has been reported here but the solution does not solve the issue

    https://wordpress.org/support/topic/unable-to-pay-with-negative-wallet-balance-after-recent-update/

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